1. Introduction

DIMMTECH Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable laws, including the Privacy Act 1988.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Business details
• IP address and browser data
• Any information submitted, contact forms OR enquiries

3. How We Collect Information

We collect information when you:

• Fill out a contact form

• Request a quote

• Communicate with us via email or phone

• Use our website (cookies & analytics)

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Deliver IT and network services
• Improve our website and services
• Send service-related communications
• Maintain internal records

We do NOT sell or rent your personal information.

5. Cookies & Analytics

Our website may use:

• Cookies to enhance user experience
• Analytics tools (e.g. Google Analytics) to understand website usage

You can disable cookies through your browser settings.

6. Disclosure of Information

We may share your information with:

• Service providers (e.g. hosting, email systems)
• Payment processors (if applicable)
• Legal or regulatory authorities when required

All third parties are required to maintain confidentiality.

7. Data Security

We take reasonable steps to protect your personal information from:

• Misuse
• Loss
• Unauthorized access

However, no online system is 100% secure.

8. Data Retention

We retain personal information only as long as necessary for:

• Legal and compliance obligations

• Business operations

9. Access & Correction

You have the right to:

• Request access to your personal information
• Request corrections if data is inaccurate

You can contact us at any time to do so.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be published on this page.

12. Contact Us

📧 Email: info@dimmtech.com.au
📍 Location: 1024 The Horsley Dr, Wetherill Park NSW 2164